I had met Katherine from living in the area for a while and was so surprised to see her walk up to show me an apartment! She is so personable and sweet, I felt like I was at the viewing with a friend. Beyond that she is detail oriented and very timely in her communication. Any questions or concerns I had she was on top of them helping to resolve the issues right away. Since I've moved in, she has been great at following up with me to make sure the apartment is meeting my expectations. She made sure the process was clear, fast and easy and worked around my schedule. I have already been recommending Katherine and would be pleased to work with her again on future moves!