Highline Residential agent reviews

Agent Review
Jeff went above and beyond in working to show us apartments that suited our needs. He did extensive homework and research, was personable, honest and fair. He communicated promptly and at all times felt like a true tenant's advocate and an oasis of decency in an industry that is often harsh to apartment seekers.

- Carl B
Our agent Sanad was super helpful with giving us informations about the house before we sign our lease and responsed to our questions very quickly. Everything went smoothly before and after signing the lease. He definitely knows the area around our neighborhood very well and he was able to show us around and made us feel welcome to live in this new area.

- Man-ning Lin
Very helpful and patient with our questions and problems!

- Juihsi
Ana Maria helped us get the exact apartment we wanted. She was organized, super responsive, and advocated for us with the landlord to get a better move-in date. She was also very flexible when it came to exchanging information and even payment. She was super easy to work with, not pushy, and I would definitely recommend to a friend.

- Jesse Sunquist
Alex did an outstanding job showing us the apartment and surrounding neighborhood. He was available and prompt with his responses 24/7 and truly made the process of finding the right apartment easy. I without a doubt recommend him for to any and all individuals searching for rentals in the area.

- Joe Kelly
First off, when we first came upon this agency, the agents we needed for a specific listing were on vacation. Highline is full of such AMAZINGLY kind and helpful people. Although late at night and out of state, they relayed me to someone who could help, and we had the fortune of getting Alexander as our agent. Professional and on time, bending over backwards to make sure we saw an apartment, he was the absolute sweetest. Transported us where we needed to be, didn't feel rushed or pressured, and felt very at ease in his company as he filled us in on details. Now a year into our move, he's always been there to check in of his own accord and make sure we're still happy and doing well. This was probably the best move experience we've ever had. Alexander is someone you'd absolutely want assisting you on the search for a new home. You can consider him not just your agent, but your friend.

- Erica Perez and Max Beck
Abu helped us find an amazing apartment in Astoria and when moving day came he not only was did he work around my schedule but he actually help get some stuff inside! Highly recommended!!

- Ben
Cheyenne could not come more highly recommended! Excellent, and always available agent. Sold our home much sooner than expected!

- William Harris
Ben is very helpful, keeps the client up to date, and makes himself available whenever needed. I had a great experience having him as an agent.

- Feng Liu
I dealt with several Brooklyn brokers while looking for my perfect apartment, and Mauricia was the hardest working one out of all of them. Very kind, knowledgeable, and professional. Highly recommend.

- Felix Balon
From day one I could tell that Jeff was the real deal! I've had less than stellar experiences navigating the Brooklyn apartment hunt so Jeff was a breathe of fresh air. I gave him the task of finding me a unicorn and he did just that. Not to mention he was super professional and easily accessible. If I have any friends looking for an apartment he's the one I will recommend.

- C. Watson
Shiri was insightful and personable and probably the most responsive real estate agent I've worked with in the city. She picked up on the look and feel of the place we were looking for very quickly and would let us know when there were properties on the horizon that we'd be interested in seeing. Our new apartment in the West Village is well maintained but displays character, and the location couldn't be more ideal. Can't recommend her enough!

- Sam C.
She has a very warm personality, knows what she is doing and did a great job with finding me an apartment.

- Sereta S
The apartment I really wanted got rented, but she was very helpful throughout the whole process. Very friendly.

- Sebastian O.
As a large landlord in the area, it was imperative to know that we were working with someone on “our team” and motivated by our best interests. From our first inquiry, Frank Spaulding-Bey of Highline Residential gave a fantastic first impression. Even before I put a face to his name he was able to demonstrate professionalism and trustworthiness. It was evident from the start that he could balance his client's best interest as well as keeping his perspective buyers informed. It's very important as an active buyer/investor to feel engaged and informed throughout the whole process. That being said, Frank and his teammate were not lacking in any of the above. 0 complaints! Frank made things simple and clear for us from the onset. He walked me through the building and quickly understood the things that were important to us in further expanding our portfolio. He has truly exceeded our expectations from day one. For that reason, Frank Spaulding-Bey has gained our utmost respect here at Silvershore Properties. We look forward to meeting at the closing table many more times in the future. I highly recommend Frank and his teammate Devone Graham. Both Frank & Devone gave their 150%; this process would not have been the same without their expertise. They collaborate in the best, most efficient way. I had zero doubt in the ability of these two brokers. They as a team, stick strong to their word. When something needed to be done there were no excuses – everything was completed on time and as planned. Thank you Frank & Devone for your assistance. Again, we look very forward to working together moving forward. You’re all true assets and you make a fantastic team. We are fortunate to have been given the opportunity and extremely appreciative of your work. Best, Matthew Newman Director of Acquisitions Silvershore Properties, LLC

- Matt Newman of Silvershore Properties
In a word: fantastic. I've used brokers before and I'm usually hesitant to go down that road due to the hard sell aspect of most I've worked with. We got lucky with Marc. He didn't seem interested in merely "closing" us so much as he was finding the right place for us. Pressure was non-existent and he answered our questions in a straightforward manner without trying to put a sales spin on them. He was patient while my wife and I deliberated, but followed up in a friendly, laid back demeanor to check on us. All in all, this was the best broker experience I've had in the 11 years I've been in NYC. HIGHLY recommended.

- Joe
Tyshawn really found the best apartment for us, and went out of his way to match our needs and requests to the ideal apartment. In addition, it was always easy to get ahold of him, even on weekends and nights, and he made the application process incredibly easy and straightforward. I would recommend him to anyone looking for a place.

- Dominic
Yvonne is an ideal rental agent in securing a lease. She exemplifies all of the professionalism and diligence needed when looking for a home. Without Yvonne's assistance, I'm sure that finding a rental would have taken a lot longer. Not only did she find a beautiful apartment for my family and I, but she also matched us with a great landlord in a beautiful neighborhood. I highly recommend her as a five star agent!

- Rosa Spears
It was truly a pleasure working with Yvonne to secure my lease. Yvonne went above and beyond to make sure that all paperwork and requirements were organized and appropriately presented to my new landlord. She focuses not only on showing rentals in a desired location, but she also shows a passion for matching a renter with the their perfect dream home. I highly recommend her for her professionalism and beautiful rental properties.

- Morgan Spears
Andrew was so helpful and took the time to answer all of my questions whenever I came up with them! I wasn't sure what I wanted but Andrew was patient and resourceful. I appreciate all the work he put in for me!

- Tara Burney
Sharon was hugely helpful, flexible and easy to work with. She helped my find the perfect apartment during a tough personal transition. That was in October. It's June now and I couldn't be happier with my new home.

- Erica B
Max knows his stuff. We were looking for a very particular sort of place. He quickly lined up places for us to see, scouted them himself, and showed us the good ones. In the end we decided not to move but that wasn't because Max didn't show us anything worthwhile. He's a standup guy who never wasted our time.

- Kim
I had an excellent experience renting an apartment through Carter. He was straightforward, helpful, and honest, which is a real rarity in my experience of navigating the NYC real estate market. He responded to any questions or concerns I had with tact and a smile on his face to boot! He truly went above and beyond and was sincerely interested in helping me. It was a pleasure working with him and I'd heartily recommend him as a broker.

- Jade
Chris stood above and apart from the many sketchy and dubiously qualified brokers that we all come across in NYC. He showed me a co-op rental in Brooklyn that I ended up applying for and ultimately getting, in part definitely thanks to his input. Along the way, Chris was patient, responsive, and went out of his way to ensure the process was smooth and trouble-free for everyone involved. Those are good traits to find in any broker, but especially when applying to a co-op with a 45 page application and over a dozen personal documents - having a knowledgeable and helpful ally in that process is invaluable. Although I only worked with Chris directly on that apartment rather than hunting around (I found everything on Streeteasy), I have no doubt he's an asset to have there too. Definitely recommend him for anyone looking at rentals in Brooklyn!

- Alex C.
It's refreshing to meet an agent who's actually knowledgeable about the listings he shows. In our first meeting, Marc showed not only his professionalism and honesty, but his familiarity with the area we were interested in. He quickly got a read of what we were looking for, understood our concerns, and even answered questions on other listings that we had not emailed to him prior to meeting. He proved to us he was there to work with us and not just collect a fee. Thanks Marc!

- D. Mejia
She is a great agent, always answering quickly the email and all the questions I had. Thanks for all.

- Bernardo Soriano
She is very professional and communicates very well. It was a pleassure to have it as my agent representing me, she really did a great job.

- Aneury Pena
I had a great experience working with Adrian. I couldn’t believe how responsive he was to all of my requests and questions, and he knew far more than I ever hoped in finding the right place for me. Thank you again.

- Melia
Heavenly sent. This guy is incredible. When other brokers in NYC wouldn't give me the time of day, Trevor came alone and went above and beyond. He kept me posted on every move and had a back up plan for his back up plan. Without him I would not have the peace of mind I now have. Talk about turning water into wine. Thank you very much.

- LeAnder A. Green III
Marc is a great realtor. He is personable, enthusiastic, and very responsive. When my girlfriend and I first viewed our current apartment, Marc greeted us with a smile, showed us the unit, and then took the time to show us around the neighborhood and other places of interest. Then, when the landlord asked for an alteration of terms, Marc worked with us both personally and professionally to resolve any and all issues. Highly reccommended.

- Steven Pardo