Over the last 11 years, Mark has helped hundreds of clients fulfill their real estate needs.
As Managing Director, Mark focuses on three cornerstones to support and expand the strength of Highline Residential.
RECRUITING - finding the best new talent entering real estate and providing the hands-on knowledge necessary to succeed, as well as helping experienced agents attain their desired goals.
LISTINGS - meeting with property owners, landlords and private co-op/condo owners looking to rent out their property. Our mission is to reduce your time and stress while protecting you against preventable risk and exposure.
TRAINING - Goal-setting, time management and accountability combined with a positive environment creates success. Mark and the entire Highline team provide the ongoing support needed to overcome the daily challenges that real estate offers.
In business, there are two types of customer service - transactional, where the agent disappears once the rental or sale is completed. The other method is relationship-based, which Mark embraces and encourages all agents to follow. Building a relationship includes actively listening versus multi-tasking and in turn, providing the information and service that's requested. It is a relationship built on trust and respect, nothing is more important.
If you're tired of lip service with no follow through, contact Mark to have a conversation about how we can help you.